Technical Support

Convenient and Complimentary Technical Support:

Support Announcements

  • The SentinelOne® anti-virus software has released a recent update that is creating conflicts with our third-party licensing software. This conflict is causing some EasyPower users to have their software freeze up, fail to start, or not install completely. More Information
  • EasyPower's Log4j Vulnerability Statement - EasyPower has completed a comprehensive audit of its products to identify the impact from the disclosed vulnerabilities in Apache’s Log4j software library CVE-2021-44228 (known as “Log4Shell”), CVE-2021-45046, and CVE-2021-45105. The investigation concluded that EasyPower's products and third-party vendors do not use these libraries in any form. Users are unaffected and no remediation is required. More Information

Arc Flash Resources


Live Engineering Support

For the ultimate in personal attention, let one of our expert engineers walk you through EasyPower in live Web-based support sessions.


Training Programs

You may also want to consider enrolling in an in-depth training program, offered at the client’s site and at various locations throughout the country.


EasyPower Online Help

EasyPower’s extensive product documentation provides a comprehensive reference for the program’s powerful features. Whether you are building your first one-line, performing short circuit analysis or protective device coordination, or any of the many other EasyPower features, you have access to all the information you need in a searchable, online reference.

Online Help