Technical Support

Convenient and Complimentary Technical Support:

Support Announcements

  • The SentinelOne® anti-virus software has released a recent update that is creating conflicts with our third-party licensing software. This conflict is causing some EasyPower users to have their software freeze up, fail to start, or not install completely. More Information
  • EasyPower's Log4j Vulnerability Statement - EasyPower has completed a comprehensive audit of its products to identify the impact from the disclosed vulnerabilities in Apache’s Log4j software library CVE-2021-44228 (known as “Log4Shell”), CVE-2021-45046, and CVE-2021-45105. The investigation concluded that EasyPower's products and third-party vendors do not use these libraries in any form. Users are unaffected and no remediation is required. More Information

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Live Engineering Support

For the ultimate in personal attention, let one of our expert engineers walk you through EasyPower in live Web-based support sessions.

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Training Programs

You may also want to consider enrolling in an in-depth training program, offered at the client’s site and at various locations throughout the country.

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EasyPower Online Help

EasyPower’s extensive product documentation provides a comprehensive reference for the program’s powerful features. Whether you are building your first one-line, performing short circuit analysis or protective device coordination, or any of the many other EasyPower features, you have access to all the information you need in a searchable, online reference.

Online Help